age44 Terms and Conditions

1. General Conditions

age44 (hereinafter referred to as the "Platform" or "we") operates an online cricket betting and casino service. These terms and conditions ("Conditions") apply to the use of age44's website, mobile platform and all associated services.

By accessing this page, creating an account or using any service, you acknowledge that you have fully read, understood and accepted these conditions. If you do not agree with these conditions, please refrain from using this platform.

1.1 Age Requirement

age44's services are for individuals aged 21 or above only. Registration or use of this platform by minors is strictly prohibited. age44 may request identity documents at any time if age verification is required.

1.2 Right to Amend Conditions

age44 reserves the right to change, revise or update these terms and conditions at any time. Amended conditions will be considered effective from the date of publication. Continued use of the platform after publication will be deemed acceptance of the new conditions.

2. Account Registration and Eligibility

To open an account at age44, you must meet the following conditions. The platform reserves the right to reject any application.

2.1 Registration Conditions

• You must be 21 years of age or older.
• All information provided at the time of registration must be true, complete and up to date.
• Each person may operate one account only.
• Operating multiple accounts on the same device, IP address or among members of the same household is strictly prohibited.
• If any account information changes, you must notify us immediately.

2.2 Identity Verification

age44 may conduct an identity verification (KYC) process at any time to ensure a secure environment. The following documents may be requested in this regard:

• Photo of National Identity Card (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

age44 reserves the right to hold withdrawals until verification is complete. If false or fraudulent information is provided, the account will be closed immediately and all balances will be forfeited.

2.3 Account Security

You are fully responsible for keeping your account password and login information confidential. If unauthorized access to your account occurs, notify our support team immediately. age44 will not be held responsible for misuse of the account.

3. Deposit and Withdrawal Policy

age44 supports all popular mobile banking and bank transfer methods in Bangladesh. Processing payment transactions quickly and securely is our priority.

3.1 Supported Payment Methods

3.2 Deposit Conditions

• All deposits must be made from your own registered payment account.
• Deposits made through a third party are strictly prohibited.
• After a successful deposit, the balance will be added to your account instantly.
• If a deposit is delayed due to a technical issue, notify the support team with the transaction ID.

3.3 Withdrawal Conditions

• Withdrawal requests will only be approved to the same payment method used for the deposit.
• Withdrawals will be held if active bonus wagering requirements remain incomplete.
• If unusual betting patterns or suspected system abuse are detected, age44 may hold a withdrawal until verification is complete.
• Avoid submitting multiple requests for the same withdrawal.

4. Bonus and Promotion Conditions

age44 offers various bonuses and promotional offers for new and existing members. Specific conditions apply to each offer.

4.1 Welcome Bonus

A 100% welcome bonus is provided on the first deposit at age44, up to a maximum of ৳20,000. The wagering requirement for this bonus is 20 times (20x), meaning you must wager 20 times the bonus amount before it becomes eligible for withdrawal.

4.2 General Bonus Conditions

• Each bonus offer may be used once only.
• Taking advantage of bonuses using multiple accounts is strictly prohibited.
• Bonus balance cannot be withdrawn before the wagering requirements are met.
• When a bonus offer expires, any unused bonus will be automatically cancelled.
• age44 reserves the right to change or cancel any bonus offer at any time.
• If a bonus is misused or its conditions are violated, the bonus and any associated winnings will be cancelled.

4.3 VIP Program

age44's VIP program has three tiers and weekly cashback benefits are offered at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.7% weekly cashback
• Gold: Up to 1.0% weekly cashback

Higher tiers can be reached through regular and active play. Changes to VIP tier status are entirely at the discretion of age44.

5. Betting and Gaming Conditions

Please read the following conditions carefully before playing on the age44 platform. All betting and casino gaming activities will be governed by these conditions.

5.1 Fair Play Policy

• The outcome of all games at age44 is determined by an impartial Random Number Generator (RNG) technology.
• Taking advantage of system vulnerabilities or bugs is strictly prohibited.
• If a technical issue occurs in any game, age44 reserves the right to void that round.
• Betting limits are set separately for each game or event.

5.2 Betting Limits and Controls

age44 provides users with deposit limits, betting limits and self-exclusion options to ensure responsible gaming. These limits can be set by contacting the support team.

5.3 Prohibited Activities

Involvement in any of the following activities will result in immediate account closure:

• Playing using automated bots or software
• Collusion or attempting to influence the outcome of a game
• Bonus hedging by placing opposing bets on the same bet
• Illegally accessing the platform using a VPN or proxy
• Harassing or defrauding other users of the platform

6. Privacy and Data Protection

age44 places the highest importance on protecting the privacy of users' personal information. Our full privacy policy can be found in detail on the Privacy Policy page.

6.1 Data Collection and Use

• Personal information provided at the time of registration will be used solely for identity verification and account management.
• Payment information is protected by SSL encryption.
• age44 does not sell personal information to third parties.
• Cookies and session data are used for technical security purposes.

6.2 Data Retention

Even after an account is closed, some information may be retained to meet legal requirements. Contact our support team for more details.

7. Responsible Gaming

age44 believes that online gaming is entertainment — not a financial solution. We always support users in building healthy gaming habits.

7.1 Self-Regulation Tools

• Ability to set deposit limits
• Self-exclusion option — temporary or permanent
• Ability to set betting limits
• Ability to view the complete history of account activity

For more detailed information about responsible gaming, visit our Responsible Gaming page.

8. Limitation of Liability

age44 will bear no liability in the following circumstances:

8.1 Scope of Limitations

• If a game is missed due to internet disconnection or technical error
• If loss occurs due to issues with the user's own device
• In the event of delay or failure of a third-party payment service
• If service is disrupted due to force majeure (unavoidable circumstances) such as natural disasters, cyberattacks or government directives
• In the event of loss resulting from the user's own negligence or breach of conditions

8.2 Service Availability

age44 strives to provide uninterrupted service at all times, but temporary outages may occur due to maintenance or other reasons. age44 will not be liable for any loss caused by such outages.

9. Account Suspension and Closure Policy

9.1 Closure at the User's Request

Any user may request to close their account at any time. In this case, contact us via 24/7 live chat or by email at [email protected]. Before closing the account, all wagering requirements must be met or bonuses cancelled, and the available balance must be withdrawn.

9.2 Closure at age44's Initiative

age44 may suspend or permanently close any account without prior notice for the following reasons:

• Providing a false identity or information
• Managing multiple accounts
• Bonus abuse or fraudulent activities
• Harassing or threatening other users
• Violation of any clause of these terms and conditions

10. Legal Matters & Dispute Resolution

10.1 Dispute Resolution Process

For any dispute or complaint regarding the age44 platform, you are requested to first contact our support team directly. Most issues can be resolved through discussion.

After a complaint is submitted, age44 will investigate and respond within a reasonable time. The final decision of age44 will be considered binding.

10.2 Intellectual Property

All content on the age44 website — logos, designs, text, graphics — is the intellectual property of age44. Use of this content without prior permission is strictly prohibited.

10.3 Entire Agreement

These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between age44 and the user. Any prior oral or written understanding is replaced by this agreement.